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Article By: Logan Hannen

What is up, watchfam?! Today, we’re going to take a look at watch servicing, and how to know when it’s time to send her off for a touch up.

Now, let’s start with this up front: a majority of luxury brands will be pretty clear about their service intervals and when they recommend that you send it in for service. It’s a bit of a toss up since, as a business, they make money every time you send it in for a service with them, but they also want to promote the piece’s quality and durability by touting a long service life. You see the dilemma? Theo & Harris offers its own watch repair and servicing, check it out!

So let’s get into the meaty part of this topic: how often should you send your beloved horological masterpiece in for a service? In truth, it’s kind of a loaded question. Like we said before, each manufacturer has their own service recommendations. However, these aren’t necessarily gospel. You hear stories all the time of Rolexes, for example, going for decades without a service (though nobody would recommend this, it does sometimes happen). Then, on the flip side of that, you have people who service their watch every so many years, as recommended by the manufacturer. Have a look at Rolex’s service process.

It’s really up to you, but here’s the rule of thumb I always use: If the watch is performing outside of it’s typical or tested range (in terms of seconds gained or lost per day), then it is probably due for a service.

If it is a piece with a high water resistance rating, and one that you do actually take into the water, then you may want to at least be relatively close to the recommended range, since the seals that keep everything watertight will inevitably decay and, if left unchecked and not replaced, will render the water resistance rating useless.

Outside of those situations, definitely get a feel for things. If the brand recommends a five year service interval, but your piece is performing totally fine through year five, then just keep an eye on it and send it in accordingly if you want to save money. If you’re not too worried about the cost, then the good news is there’s really no harm that following the service recommendation to a T will do to the watch. Here is some service information from Omega.

One last comment about servicing – many brands, Rolex and Omega in particular, have a tendency to enjoy replacing things like the hands or bezel insert when you send a piece in for service. If you don’t want this done, you’re going to want to make that perfectly clear during the service request process. There are a bunch of reasons why you wouldn’t want them to, but they’re definitely the subject of another post entirely.

All right watchfam, that does it for our quick tour around Service Land. We hope you’ve got a better sense of what it means to service your watch, and when it is time to do so. Until next time, thanks for reading and remember to keep it classy, watchfam.